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Building Systems Smarter...

December 19, 2016


If this is your first time navigating our webpage, welcome! We're glad you're here and hope you enjoyed what you've seen thus far.  We're even happier that you decided to check out our insights section! You've probably noticed our tagline during your session on


Building Systems, Smarter...


We think a great way for you to get to know us is to understand why we've adopted this saying.


We believe that we can help our clients by providing a smarter solution.  So how do we provide a smarter solution?  That's simple: we listen.  The funny thing is that by understanding the needs of our clients and responding directly to those needs we are able to develop solutions that, well... make sense.  This not only benefits the folks we serve but helps us to work more efficiently.

Work Smarter, Not Harder


This is an old cliche that seems to stand the test of time, especially in our line of work and probably (if you're on our site) yours too.  Unfortunately, a lot of people (us too) can get so overwhelmed with deadlines, budgets, management, etc. that simple answers to the problems causing their stress elude them.  


Let's face it, most of us work in the construction industry in some way, shape or form, and, as we know, there can be a lot of pressure associated with that.  The range of emotions that you feel when dealing with clients or supervisors can be quite jarring.  Have you ever experienced the following?



"This project is really cool!"



"Now that I think about it, this is a pretty tall order they're asking for, this could be tricky?"



"I hope they like what I'm doing; if not I'll be pretty disappointed."



"These people are NEVER happy!"


This of course can go a number of different ways, but you get the idea.  As consultants, we understand that it's our job to alleviate any sort of angstnervousness or irritation associated with what our clients trust us to take care of.  We do this by implementing our system of... you guessed it!...


Working Smarter, Not Harder


(We have a whole system which we can talk about, but we're only talking Step 1 here.)


The most important thing to remember is that your client or supervisor (in most cases, we hope) is just a fellow human being.  That's good news for us.  By being genuinely empathetic, we can drill down and get to the bottom of what they really require.  This is where listening comes into play, big time!  You may hear a lot of different things from them but once you fully... 


understand what problem your client or supervisor has, and how your services are expected to relieve this problem


... you're on the right track to a healthy relationship.  Remember, you're the professional, you're expected to know more about their issues than they do.  By constantly listening and communicating, we can focus our efforts on what really matters.  I guess in essence, if you care about other people and their issues, stay positive and communicate, you're moving in a great direction.  Now that's...


Building Systems, Smarter...


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© 2018 by Design Management Group


2007 PA-315 / Suite 202 / Pittston, Pa 18640

1 East Broad St. / Suite 320 / Bethlehem, Pa 18018